Shipping policy

Our products are made especially for you as soon as you place an order, which is why we need a bit more time to deliver them.

Producing on demand rather than in large quantities helps reduce overproduction, so thank you for making thoughtful purchases!

Delivery location:

Delivery is carried out to the delivery address provided by the Client, provided that it must be the Client’s place of residence or that of any other individual of their choice, if clearly stated at the time of the Order or Preorder. Delivery cannot be made to hotels or post office boxes.

When entering their personal details, the Client must ensure the accuracy and completeness of the required information. In the event of an error in the recipient’s address details, LAPERO cannot be held responsible for the inability to deliver the Product(s).

Delivery times

Standard Delivery: The estimated delivery time for a standard shipment is 5 to 15 business days from the date the order is validated for delivery within mainland France.

Delivery times are indicated at the time of the Order. These are indicative times, expressed in business days, and correspond to average processing and delivery times.

The Client acknowledges that, in the event of a Preorder, the delivery time will be extended. The estimated delivery time is shown on the product page at the time of purchase, and in the order confirmation email. The delivery time depends on the necessary production time and the volume of all preordered products.

LAPERO cannot be held responsible for the consequences of a delivery delay that is not its fault or that is due to an act of force majeure.

Once your order has been shipped, you will receive a tracking number by email to follow your package’s journey.